At Sayo Shopping, we aim to deliver your jewellery safely, quickly, and conveniently across Sri Lanka.
Delivery Coverage
We provide island-wide delivery across Sri Lanka through trusted courier partners.
Free Delivery (Limited-Time Offer)
We are currently offering FREE delivery across Sri Lanka for all orders.
Please note:
- — Free delivery is a promotional offer
- — This offer may be modified or withdrawn in the future without prior notice
- — Any applicable delivery charges (if introduced later) will be clearly shown at checkout
Delivery Time
Estimated delivery times:
- — 2–4 working days – Main cities
- — 3–5 working days – Other areas
Delivery times may vary during promotions, holidays, or due to unforeseen circumstances.
Order Dispatch
- — Orders are usually dispatched within 1–2 working days after order confirmation.
- — Customers will be notified once the order is dispatched.
Cash on Delivery (COD)
- — Cash on Delivery (COD) is available for eligible orders.
- — COD availability may vary based on location or order value.
Delivery Issues & Delays
Delivery Delays
Delivery delays may occur due to:
- Weather conditions
- Courier service disruptions
- Public holidays
We will inform you if there are any unexpected delays.
Incorrect or Incomplete Address
- — Please ensure all delivery details are accurate when placing your order.
- — Delays or non-delivery caused by incorrect information are not the responsibility of Sayo Shopping.
- — Re-delivery charges may apply if an order needs to be resent.
Undelivered or Returned Parcels
If a parcel is returned due to:
- Customer unavailability
- Incorrect address
- Rejected delivery
Additional delivery charges may apply for re-dispatch.
Need Help with Delivery?
If you have any questions regarding shipping or delivery, please contact us:
- Email: support@sayoshopping.lk
- WhatsApp: Available on our website
- Phone: +94 71 580 4185
Final Note
By placing an order on Sayo Shopping, you agree to the terms outlined in this Shipping & Delivery Policy.